These answers explain how to start with aging and disability service networks. The correct local process depends on your state and the agency serving your area.
What is an ADRC?
An Aging and Disability Resource Center helps people learn about long-term support options, local services, and next steps. Some offices provide options counseling or screening. Others refer visitors to a partner. The exact services and organization names vary.
Is the advice free?
Many ADRC information and navigation services are offered at no charge. The care or program being discussed may have eligibility requirements, cost sharing, waitlists, or other conditions. Ask your local contact which services are free and which may involve fees.
Can I call for my parent or another person?
You can generally ask for public service information without being a legal representative. An agency may need permission or proof of authority before discussing a person’s private case, financial situation, or application details. Ask what they need before sending sensitive information.
Are ADRCs only for seniors?
No. ADRC and No Wrong Door networks were developed to support older adults and people with disabilities, but local eligibility rules and partner roles vary. Younger adults may also be referred to a Center for Independent Living or another disability-services agency.
Why can’t I find an ADRC in my county?
Your state may use another program name, or several counties may share one regional office. Your Area Agency on Aging might provide ADRC functions. Choose your state in our directory and verify coverage with the responsible state program.
Can an ADRC approve Medicaid or give me money for care?
An ADRC may explain Medicaid pathways, conduct or arrange certain screens in some states, or help with applications. Financial eligibility decisions and benefit approvals belong to authorized agencies. An ADRC referral does not guarantee approval or that a provider is available.
What should I say on my first call?
Start with the person’s state and county, the main need, and the type of support you are trying to find. Ask whether the office is the correct entry point, whether an appointment is needed, and what will happen next. General inquiries should not require sending personal financial documents to an unofficial website.
Can I visit an office in person?
Some centers have public offices and scheduled appointments, while others use telephone service or community partners. A public mailing address does not always mean walk-in hours. Check the official listing or call first.
What if my local agency does not call back?
Confirm that the number and service area are correct. Follow up with the agency and ask for the next point of contact. You can also try the statewide aging or disability access line, Eldercare Locator, or DIAL. When an official benefit is denied, follow the appeal instructions on the decision notice instead of relying on a general directory form.
Is ADRCFinder a government website?
No. ADRCFinder is an independent informational directory. We link to official agencies and aim to make their publicly available information easier to use. We do not take official applications or make eligibility decisions.
How do I correct an incorrect listing?
Use Report a Correction with the page URL and an official source, if available. We investigate and update confirmed errors. Please do not include private medical or financial records in the report.