This policy describes how ADRCFinder.com handles information when you browse our website or send us a message. ADRCFinder is an independent information website, not a government agency or official benefits portal.
Information you choose to provide
You can read public agency names, telephone numbers, and most directory information without creating an account. If you use our contact or correction form, we ask for your name, email address, subject, and message so we can understand the request and reply. Do not send Social Security numbers, financial records, passwords, diagnosis details, or other sensitive documents through the form.
How form messages are processed
When you submit the form, the website uses WordPress email delivery to send its contents to the site’s administrative contact. The theme does not create a public post or a mailing-list subscription from your message. Successful acceptance by the website’s mail function does not guarantee delivery to a particular inbox. Message handling depends on the website’s hosting and email configuration.
Security and abuse prevention
The form uses a one-time submission token, a hidden anti-spam field, and short-lived request limits intended to discourage automated abuse. For these limits, a temporary, non-reversible request key may be held on the server for a limited time. Our host may also keep standard technical logs, such as IP addresses, requested pages, browser information, and error reports for security and operations. Host retention settings may differ from the theme itself.
Cookies and local technologies
WordPress and installed plugins may use cookies for administration, login, security, or user preferences. If advertising, analytics, or embedded third-party features are enabled, their providers may set cookies or use similar technologies subject to applicable requirements. This child theme does not itself load a third-party analytics tracker or advertising script. Before enabling such services, the site operator should update this page to identify the actual providers, purposes, and consent controls where required.
Outbound links
We link to official state and federal agencies and other service providers. When you open an external website, its own privacy practices apply. We do not control how a government or nonprofit website collects information during its official intake or application process.
Why we use information
We use contact submissions to respond to questions, review corrections, improve the directory, and deal with abuse or technical problems. We do not sell personal details submitted through the contact form. The public directory does not require visitors to supply a phone number or email address simply to view official agency contact information.
Retention and requests
We keep correspondence only as long as reasonably needed to handle the request, maintain an appropriate record, or meet legal obligations. The site owner must also review the policies of its hosting provider, email service, backup system, and any active plugins. You may use our contact form to ask about personal information you submitted, request a correction, or inquire about removal when applicable. Some information may need to be retained for security or legal reasons.
Children and sensitive data
The site provides public information for families and adults, but it is not designed to collect children’s personal information. Please do not submit children’s identifying information or private records using the contact form.
Policy changes and contact
We may update this policy when website features or information practices change. The site owner should identify active advertising or analytics services before enabling them. Questions about this policy can be sent through our contact page.